Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Acceptable Use

You agree to use our website for lawful purposes only. Prohibited activities include:

• Attempting to compromise site security
• Using automated systems to extract data
• Misrepresenting your identity
• Posting harmful or offensive content

1.2 Intellectual Property

All content on this site (logos, images, text, designs) is the property of Chic Shoe Shop and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our:

• Athletic footwear
• Casual shoes
• Dress shoes
• Boots
• Children’s footwear (Boys’ and Girls’ collections)
• Accessories (backpacks, socks, hosiery)

Colors may vary slightly due to monitor settings. Sizes follow standard US measurements unless otherwise specified.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for reasons including:

• Pricing errors
• Suspected fraud
• Shipping restrictions

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and you have authorization to use the payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though orders already placed will be honored at the price shown at purchase.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

4.2 Shipping Options

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

4.3 Shipping Restrictions

We currently cannot ship to certain Asian countries and remote regions. Customers are responsible for any customs fees or import taxes.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original condition with tags attached. Exceptions:

• Socks and hosiery (non-returnable for hygiene reasons unless defective)
• Worn or damaged items
• Items without original packaging

5.2 Return Process

1. Contact [email protected] within 15 days
2. Include order number, product details, and reason for return
3. Wait for approval and RMA number
4. Ship to: Chic Shoe Shop Returns, 8040 Cranberry Street, Anchorage, US 99502

5.3 Refunds

Refunds are issued to the original payment method within 3-5 business days of receiving your return. Allow 5-10 business days for the refund to appear in your account.

6. Customer Responsibilities

• Provide accurate shipping and payment information
• Inspect products upon delivery and report damages within 48 hours
• Follow care instructions to maintain product quality
• Understand that slight variations in color/texture are normal for natural materials

7. Limitation of Liability

Chic Shoe Shop shall not be liable for:

• Delays beyond our reasonable control (natural disasters, strikes, etc.)
• Incorrect care or use of products
• Minor variations in product appearance
• Consequential or incidental damages

Our maximum liability is limited to the purchase price of the product in question.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms periodically. The “Last Updated” date at the top indicates when revisions were made. Continued use of the site constitutes acceptance of the updated terms.

10. Contact Information

For questions about these Terms and Conditions, contact us at:

Chic Shoe Shop
8040 Cranberry Street
Anchorage, US 99502
Email: [email protected]